SHIPPING AND RETURNS
SHIPPING:Free Shipping: Estimated shipping time 7-14 business days on orders of CAD $300+.
Standard Shipping: Estimated shipping time 7-14 business days with flat rate charge of CAD $20;
*Please allow for approximately 2 business days to process your order. Please check shipping prices at checkout.
Returns & Exchanges Policy
Refunds are only available if items are out of stock, or issue with quality of products. A refund can be claimed only if products are found damaged prior any usage and must be unused and in the same condition received.
Once we receive your item, inspection and notification of receive will be noticed. Immediate notification will be sent out on the status of your refund after inspection of the item.
Exchanges are only available for changes in sizes of the item itself. Note that, exchanges are not available for all brands and items. We don't charge any additional fees (service fees or handling fees) for size exchange. If you are to make an exchange, please first contact customer support through email. The items must be unused and in the same condition received. Also, customer is responsible for all costs of shipping and loss or damage during the return of products.
You may submit your Exchange Request at firstname.lastname@example.org OR direct message our instagram account @fixxshop_Returns and Refunds of products due to any reasons beside quality issues are not accepted.